River City Counseling, PC

(423) 933-2575

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(423) 933-2575

River City Counseling, PC
  • HOME
  • HIXSON
  • CHATTANOOGA
  • OOLTEWAH
  • BIOSOUND

Therapy Services - Ooltewah Office

Zach Whitener

Cassandra Mondragon

Laura Bertrand


Zach believes that we are all on a quest for wellness. For the past three years Zachary has provided individual, family, and group counseling in a community mental health setting. He received his Master of Arts in Clinical Mental Health Counseling in January of 2023. He has experience providing counseling services to children, adolescents


Zach believes that we are all on a quest for wellness. For the past three years Zachary has provided individual, family, and group counseling in a community mental health setting. He received his Master of Arts in Clinical Mental Health Counseling in January of 2023. He has experience providing counseling services to children, adolescents, and adults. 


Zach has served clients by supporting them in addressing depression, anxiety, anger management, substance abuse recovery, relationship difficulties, and trauma. He emphasizes the healing nature of the safe therapeutic relationship and uses a style of educational storytelling to share skills and information that help others on their therapy journey.

Laura Bertrand

Cassandra Mondragon

Laura Bertrand

LPC-MHSP


Laura became a Licensed Professional Counselor because she loves the human brain and because she believes in the power of healing. She uses a variety of paths to assist adults and adolescents in healing. She is trained in eye movement desensitization and reprocessing (EMDR) and utilizes additional techniques to assist clients in f

LPC-MHSP


Laura became a Licensed Professional Counselor because she loves the human brain and because she believes in the power of healing. She uses a variety of paths to assist adults and adolescents in healing. She is trained in eye movement desensitization and reprocessing (EMDR) and utilizes additional techniques to assist clients in finding the ways that help them. Laura has experience working with depression, anxiety, work-related stress, trauma, substance abuse/addiction, domestic violence, sexual assault, and crisis safety planning. 


When she told her friends at a high school reunion that she became a therapist, no one was surprised. Most just laughed and said she had always been one. But becoming a counselor hadn't been in Laura’s life plan until after counseling got her through the worst time in her life. They say "hurt people hurt people", but she finds the opposite to also be true "hurt people help people". 


Laura’s office is a safe place to express emotions, even the ones that we are ashamed of. Feel free to scream into a pillow, cry into a stuffed animal, pull a blanket over your head, or just hold on to a warm cup of tea. Together we will help you learn to heal. Laura starts by helping patients create a plan to address the behaviors and emotions that hurt them and hold them back. On your first visit, she will talk about what your goals are, what your average day looks like, what makes you laugh or cry, and what to expect from the therapy process.

Cassandra Mondragon

Cassandra Mondragon

Cassandra Mondragon

LPC-MHSP

  

Cassandra is from Toronto, Ontario Canada. She received her degree in 2015 from the University of Dayton. With 15 years of experience in the mental health field, Cassandra has worked with a diverse range of clients, spanning various ages and addressing a multitude of issues. Her expertise includes substance abuse treatment and s

LPC-MHSP

  

Cassandra is from Toronto, Ontario Canada. She received her degree in 2015 from the University of Dayton. With 15 years of experience in the mental health field, Cassandra has worked with a diverse range of clients, spanning various ages and addressing a multitude of issues. Her expertise includes substance abuse treatment and supporting the LGBTQ+ community.


Cassandra tailors her therapeutic approach to each client, drawing from a blend of evidence-based modalities such as Acceptance and Commitment Therapy (ACT), Schema Therapy, Cognitive Behavioral Therapy (CBT), and Dialectical Behavioral Therapy (DBT). By utilizing these diverse techniques, Cassandra aims to provide comprehensive and effective treatment.


Cassandra strives to cultivate a safe, non-judgmental environment where clients feel supported, encouraged, and guided throughout their therapeutic journey. She is deeply passionate about establishing genuine connections with her clients and witnessing their progress as they work towards achieving their therapeutic goals.


Outside of her professional life, Cassandra cherishes spending quality time with family and friends. She has a particular fondness for traveling, especially to destinations like Disney World, and immersing herself in the beauty of nature.


Cassandra is dedicated to helping individuals navigate their mental health challenges and empowering them to lead fulfilling lives. If you are seeking support on your journey towards personal growth and healing, she is here to assist you.

Cynthia Fallowfield

Cynthia Fallowfield

Cassandra Mondragon


Cynthia is a master’s level clinician with an M.Ed. in Clinical Mental Health Counseling from the University of Tennessee at Chattanooga.


Cynthia’s professional interests are interpersonal trauma, substance use disorders, anxiety, depression, and religious trauma. She has experience working with transitional-aged youth exploring their iden


Cynthia is a master’s level clinician with an M.Ed. in Clinical Mental Health Counseling from the University of Tennessee at Chattanooga.


Cynthia’s professional interests are interpersonal trauma, substance use disorders, anxiety, depression, and religious trauma. She has experience working with transitional-aged youth exploring their identity. She is an advocate for LGBTQIA+ rights and has experience working with LGBTQIA+ youth and the intersectionality of substance use disorders. Cynthia also has a wealth of knowledge from working with elite athletes for decades. 


As a dedicated mental health counselor, Cynthia cultivates a warm, authentic environment for her clients to share their experiences. She integrates Cognitive Behavioral Therapy, Person-Centered Therapy, and Motivational Interviewing to provide a safe space to explore challenges and develop coping strategies.

Savannah Chavez

Cynthia Fallowfield

Savannah Chavez

 

Savannah was born and raised on a farm near Chattanooga, TN. She decided in 8th grade that she was going to become a therapist and work specifically with children, adolescents, and families. She received her undergraduate degree in Psychology at the University of Tennessee at Chattanooga in 2016. She then moved on and attended Richmont G

 

Savannah was born and raised on a farm near Chattanooga, TN. She decided in 8th grade that she was going to become a therapist and work specifically with children, adolescents, and families. She received her undergraduate degree in Psychology at the University of Tennessee at Chattanooga in 2016. She then moved on and attended Richmont Graduate University, where she graduated with her Master's in Clinical Mental Health Counseling with specializations in Trauma and Marriage and Family Counseling in May of 2020. 


Savannah immediately started working with children and families, including doing some court work to make sure the children's voices were heard. Due to her special interest in helping those with histories of trauma, she began her PhD in 2024 to continue her overall understanding of how trauma affects us and hopes to contribute to the research we have about trauma. After taking some time off, Savannah is starting on this new adventure and cannot wait to begin working with you, your child(ren), and/or family!

Ooltewah Location

Located off I-75, Take Exit 11

In the White Oak Crossing Center, Behind Aldi

5945 Elementary Way, Suite 107, Ooltewah, TN 37363

Office: (423) 933-2575 Fax: (423) 285-6160

Clinician Hours Vary And Are By Appointment Only

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